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[personal profile] miss_yt
Yesterday I got back from a long weekend at home. Today I came into the office and found a bill from Aetna (my medical insurance company) on my desk, saying that I owed them a $100 dollar copay for a refill on my medication.1 I checked my bank statement and saw that I had already paid them, so I called them up to try and find out what was going on. The first person I spoke to said that maybe my copay had been doubled to $200 dollars: I also found out from her that my phone number had been entered incorrectly, although we managed to fix that. I had to call three other numbers - and spent my time on hold trying, and failing, to get information from Aetna's badly-designed web site - before I learned that I owed $100 dollars because the check I'd sent them had gone to pay my yearly deductible, which I'd forgotten about.

I feel better now, because it was just a matter of an annual payment of $100 for a deductible, not an increase in my copay. I can afford to pay $200 at the start of the year and $100 every three months thereafter for my meds, but I can't afford $200 every three months for it. Gave me a good scare, though.



1 Concerta, which is a Ritalin-like medicine, except without most of the side effects, for me at least. It is not on Aetna's "preferred" list because it's expensive, but I can't take Aderall, which is what they'd rather have me doing, because it doesn't work as well as has the aforementioned side effects.
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miss_yt

August 2011

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